If you’re struggling to hold your employees accountable to performance standards, know that you are not alone: 82% of managers admit they are unable to keep their employees accountable.
Employee accountability may seem like an abstract concept, but it’s entirely attainable. By incorporating specific processes that ensure employee progress and business goals align, you can make accountability a foundation of your company culture.
Accountability is defined as “an obligation or willingness to accept responsibility or to account for one’s own actions.” While managers might assume accountability is little more than another box to check off, creating an accountable culture is a work mindset that benefits everyone involved.
When people take ownership of their actions, coworkers, managers, and even customers, view them as more trustworthy. Accountability encourages autonomy and self-evaluation. By embracing decision-making, employees become more empowered and develop needed problem-solving skills.
In an accountable workplace, all staff members retain responsibility for their actions and performance. This boosts employee commitment, engagement, and morale, leading to higher performance and increased productivity. Ultimately, this practice results in improved business ROI.
In fact, research has found a direct link between employee accountability and business success.
Creating accountability in the workplace starts at the top. Management teams should show employees their commitment to accountability by embracing transparency, integrity, respect, and initiative.
Here are some tips for creating a culture of accountability in your organization:
Although encouraging employee accountability has numerous benefits, the three most important are:
Revamping your company culture to focus on accountability can feel like a daunting task, especially if you’re busy running a business. Hiring an experienced business consultant can help. A consultant can audit your business practices, assess what’s working and what’s not, and use their expertise in employee development to help create a plan of action.
Pinpoint Management is a leading authority in the business consulting space. One of our foundational principles is accountability and integrity, which we embody in our interactions with clients. We know what it takes to build a culture of accountability because we’ve worked hard to create that within our own teams.
Contact Pinpoint Management today to learn more about how we can help you develop a culture of accountability and increase employee engagement.